The International Conference on Quality, Reliability, Infocom Technology and Business Operations is the leading international platform to disseminate information on most recent and relevant advancement in research, theories and practices in the areas, not restricted to, quality, reliability, Infocom technology and business operations. This conference has always been hosted by Department of Operational Research, University of Delhi along with Society for Reliability Engineering Quality and Operations Management (SREQOM) in collaboration with Lulea University of Technology, Sweden and has been attended by around 500 participants from over 15 countries each time. This theme on “Quality, Reliability, Infocom Technology and Business Operations” aims at linking researcher’s and practitioner’s from different branches of industrial engineering and management from around the world. This theme has been widely recognized and is most appropriate in the present and upcoming times. The sustainable development and continuous improvement as a result of technological applications and organizational innovation (i.e. products/services, and process management) with emphasis on Quality, Reliability and Infocom Technology will be the focal point. This conference also focuses on interdisciplinary research to contribute, on both theoretical and practical levels, to analyse the potential of multidimensional relations and interactions of Education, Research and Technology with economy and society. One of the major areas of emphasis in academia in recent years has been interdisciplinary research, a trend that promises new insights and innovations rooted in cross-disciplinary collaboration. The Conference will not only take stock of trends and developments at the turn of the millennium, but will also provide future directions. Besides, it will help in sharing of experience and exchange of ideas, which will foster National/International collaboration. The past ICQRIT conferences were held in the year 2000, 2003, 2006, 2009, 2011, 2012, 2015, 2017 and 2018 and this conference is 10th in its version. It’s being held since 2000 at INSA/Delhi University. Proceedings of these conferences have been published by Springer, Narosa, and Macmillan etc. The conference has earned name for itself in India and abroad creating a network which has fostered research collaborations.